Discussion: Creating Interview Questions/ Assignment: Analyzing Position Descriptions

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Learning Resources

Required Readings

Note: To access this week’s required Harvard Business Review resources, select the article link and navigate to the relevant article or go back to Blackboard and select Harvard Business Articles from the course navigation menu.

Fallon, L. F. & McConnell, C. R. (2014).
Human resource management in health care: Principles and practices (2nd ed.). Burlington, MA: Jones & Bartlett Learning.

  • Chapter 6, “Position Descriptions” (pp. 115-126)
  • Chapter 11, “Department Managers and the Recruiting Process” (pp. 203-222)
  • Chapter 13, “Conducting a Successful and Legal Selection Interview” (pp. 239-265)

Fawal, J. (2017, August 3). 5 interview questions that will help you hire better people. TED Conferences. Retrieved from
https://ideas.ted.com/5-interview-questions-that-w…

Haden, J. (2019). This new LinkedIn study reveals the top 8 job interview questions (and how great job candidates answer them). Inc. Retrieved from
https://www.inc.com/jeff-haden/this-new-linkedin-s…

Hawkinson, N. (2017). The three Rs: recruitment, retention, and revenue. Greenbranch Publishing, 33(2), 111-113.

Heathfield, S. M. (2019, July 1). What hiring and recruiting trends affect recruiting employees? The Balance Careers. Retrieved from
https://www.thebalancecareers.com/recruitment-1918…

Knight, R. (January 23, 2015). How to conduct an effective job interview. Harvard Business
Review, 2–6.


LBMC. (2019, February 4). The importance of writing and maintaining job descriptions. LBMC Family of Companies. Retrieved from
https://www.lbmc.com/blog/the-importance-of-writin…

MaRS. (n.d.). Open-ended and behaviour-based interview questions: Examples. Retrieved August 8, 2019, from
https://learn.marsdd.com/mars-library/open-ended-a…

Morgenson, F. P. (n.d.). How to reduce employee turnover in healthcare. Healthcare Source. Retrieved August 8, 2019, from
http://education.healthcaresource.com/how-to-reduc…

Ng, E. S., & Sears, G. J. (2018). Walking the talk on diversity: CEO beliefs, moral values, and the implementation of workplace diversity practices. Journal of Business Ethics, 1-14.

Shepherd, S. M., Willis-Esqueda, C., Newton, D., Sivasubramaniam, D., & Paradies, Y. (2019). The challenge of cultural competence in the workplace: Perspectives of healthcare providers. BMC Health Services Research, 19(135). Retrieved from
https://bmchealthservres.biomedcentral.com/article…

Society for Human Resource Management. (n.d.). Interviewing candidates for employment. Retrieved August 8, 2019, from
https://www.shrm.org/resourcesandtools/tools-and-s…

U. S. Department of Justice. (n.d.). Information and technical assistance on the Americans with Disabilities Act (ADA). Retrieved August 8, 2019, from
http://www.ada.gov/

U.S. Equal Employment Opportunity Commission (EEOC). (n.d.-a). Retrieved August 8, 2019, from
http://www.eeoc.gov/


Discussion: Creating Interview Questions

Sam Pederson, the head of HR at Leeland Radiological Laboratory, met with the manager of the X-ray department to get a better idea of the kind of individual they needed to fill the vacant assistant X-ray technician position. Later, Sam reflected on how the manager described the department and the role. He then began drafting interview questions that would help Sam determine whether the applicant was a good fit.

The interview process is a key component of the employee recruiting process. Designing a good interview can lead to hiring the right person for a job and may even predict future employee performance (Foster, 2013). Interviewing is a skill that requires training (Quinn, 2018). The interview process can be successful if the interviewer has structure and format, follows guidelines, and conducts it in a staged manner (Steindhart, 2017).

In this Discussion you will select a position in the field of healthcare and imagine you are an HR manager who will be conducting interviews for this position. Then, you will draft several interview questions in preparation for the interview.

References
Foster. T. (2013). Hiring talent: Decoding levels of work in the behavioral interview. Foster Learning Corporation.

Quinn, C. (2018). Motivation-based interviewing: A revolutionary approach to hiring the best (1st ed.). Alexandria, VA: Society of Human Resource Management.

Steindhart, G. (2017). The product manager’s toolkit: Methodologies, processes, and tasks in technology product management (2nd ed.). Cham, Switzerland: Springer.

To prepare for this Discussion:

  • Review Chapter 11 and 13 of the Fallon and McConnell textbook. Focus on the involvement of both management and HR personnel in the recruiting process and conducting interviews.
  • Select a position in the field of healthcare to focus on for this Discussion. You may find one published on the website of one of your local healthcare organizations or posted on Indeed.com or Monster.com.
  • Imagine you are an HR manager who will be conducting interviews for the position you selected.
  • Develop at least one open-ended interview question for each of the following areas you would pose during the interview.
    • Organizational culture
    • Organizational fit
    • Organizational fit as related to diversity
    • Organizational fit as related to inclusion
    • Equal Employment Opportunity Commission (EEOC) and Americans with Disabilities Act (ADA) compliance at the workplace
    • Legal issues and government regulations
    • Question of character

By Day 4

Post a comprehensive response to the following:

  • Provide a brief description of the healthcare position you selected
  • Provide the interview questions you created that can be used to ascertain the perceptions of the interviewee on:
    • Organizational culture
    • Organizational fit
    • Organizational fit as related to diversity
    • Organizational fit as related to inclusion
    • EEOC and ADA compliance at the workplace
    • Legal issues and government regulations
    • Question of character
  • Provide a brief rationale for each question.

Support your Discussion and peer responses with in-text citations and references from specific Learning Resources.

By Day 6

Respond to at least two of your colleagues’ postings in the following way:

  • Identify at least one question your colleague proposed that you would like to use in your interview and explain why.
  • Identify at least one question your colleague proposed that could be improved. Explain why and recommend improvements.

Return to this Discussion in a few days to read the responses to your initial posting. Note what you have learned and/or any insights you have gained as a result of your colleagues’ comments. You are not required to post these final insights.

Submission and Grading Information

Grading Criteria

To access your rubric:

Week 2 Discussion Rubric

Post by Day 4 and Respond by Day 6

To participate in this Discussion:

Week 2 Discussion


Assignment: Analyzing Position Descriptions

Imagine you have enrolled in a course where you found the content to be difficult, confusing, and time consuming. You are having difficulty understanding several of the concepts, and you need this course as part of your program, so you decide to hire a tutor. How would you go about finding a qualified tutor at a reasonable rate of pay? You are most likely to recruit qualified candidates by creating a position description and posting it in a visible location such as your local newspaper or an online job board. Your position description could include information about the type and level of tutoring you would require, the hours you would need to meet with the tutor, the wage you would pay, and pertinent contact information.

Position descriptions for job openings in healthcare organizations are similar to this hypothetical tutoring position description. A good position description includes essential components, and it must be written with care and clarity to attract qualified candidates. In this Assignment, you will analyze the strengths and weaknesses of position descriptions for positions in the healthcare field.

To prepare for this Assignment:

  • Read Chapter 6 of the Fallon and McConnell textbook. Focus on Table 6-1 and consider how the components listed in the table relate to the recruitment of qualified candidates.
  • Select two job descriptions in the field of healthcare to focus on for this Assignment. You may find them published on the website of a local healthcare organization or posted on Indeed.com or Monster.com. (Note: Choose job descriptions that are different from the one you chose in the Discussion.)
  • Consider the job descriptions’ strengths and weaknesses based on the information in Chapter 6

To complete this Assignment, write a 2- to 3-page paper in which you analyze the strengths and weaknesses of position descriptions. This Assignment will have two parts:

  • Part 1: Importance of Creating Effective Position Description
    • Explain the importance of creating effective position descriptions.
    • Describe at least three significant uses of a position description.
    • Explain the importance of developing a position analysis prior to developing a position description.
    • Identify the best people to contact to complete a position analysis and the information you could garner from them.
  • Part 2: Analyze Position Descriptions
    • Include the position title and text for each of the two position descriptions you selected.
    • Identify the strengths of each position description and discern how those strengths contribute to the overall effectiveness of the description.
    • Identify what may be wrong with the descriptions and what information may be missing.
    • Recommend at least one way to improve each of the position descriptions.

Support your work with specific citations from this week’s Learning Resources and additional scholarly sources as appropriate.

By Day 6 of Week 2

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